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Client Satisfaction Rating
ANNUAL 2011 95.16
SEP - OCT 2011 100.00
JUL - AUG 2011 97.06
MAY - JUN 2011 96.15
MAR - APR 2011 99.22
JAN - FEB 2011 95.39
NOV - DEC 2010 83.11
Statistics
Our current ISO rating is:
97.65 %
View All Scores
 
 
 
 
 

IVI Los Cabos Roster

Arcenio Villanueva

Hello, I'm Arcenio VILLANUEVA

Managing Director

You wouldn't expect a man with a friendly, laid-back personality to be a perfectionist, but when it comes to delivering results for clients, Arcenio Villanueva demands perfection. That may be the main reason he has worked his way up from entry-...

Lucia Llamas

Hello, I'm Lucia Llamas

Program Executive, Planning & Events

It hasn’t happened yet, but if an entertainer fails to show up for an IVI Destination Management event, the client group could be lucky enough to have Lucia Llamas on the IVI team.  Because Lucia is a former professional singer and she...

Omar Heredia

Hello, I'm Omar HEREDIA

Program Executive, Planning & Events

Everyone at IVI Destination Management is committed to delivering great customer service, but Omar Heredia abilities in this area are unquestioned. That's because he used to own a company that taught customer service to employees of hotels.

...

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Got a Question

Contact us today for any questions regarding tour dates, times, activities and anything you may need to know about group incentives