How many years have you been in business? The company has been in business since 1986. Since its founding, we’ve grown from a single office in Cancun to a network of IVI offices in seven countries
Do you have a business license and insurance? Yes, of course. We have both. Additionally, we only contract suppliers who meet IVI’s very demanding standards, and who can meet qualifications imposed by insurance companies.
Is IVI independently owned? Franchised? We are not a franchise operation, and do not plan to become one. Each IVI Destination Management office is co-owned and independently managed by a strong executive leadership team. This gives our local teams the independence and flexibility to do what’s best for clients, without the restrictions typically imposed by franchises.
What DMC organization(s) do you belong to? IVI Destination Management has memberships in the Association of Destination Management Professionals (ADME), Meeting Professionals International (MPI), the Society of Incentive Travel Executives (SiTE), the Professional Convention Management Association (PCMA), Financial and Insurance Conference Planners (FICP), at Hospitality Sales and Marketing Association International (HSMAI) and the Mexican Association of Travel Agencies (AMAV)
How large is your staff? Do you have any ADCPs? The company employs more than 100 people at its network of DMC offices. Alicia Astudillo, Corporate Director and VP of Marketing, has earned DMCP accreditation.
How do you charge for your services? Our prices are clearly stated in proposals customized to each client’s needs. Each proposal includes the costs of per person or group services, fees for tours and activities, and so on. Transparency is important to both IVI and our clients, so our proposals never include any unexpected mark-ups or hidden costs
What’s included (and what’s not)? Inclusions and exceptions are clearly described in each proposal, so these items are visible from the moment the client receives the proposal.
Can you give several references, including your most recent client or a similar group? Of course. We have thousands of client testimonials, and most of the clients we’ve served during the past 24 years are happy to serve as references for us. You can check out the client testimonials listed on our web portal, and for client references for events similar to yours, just contact us and let us know what you need.
If you have other questions, or need more information about IVI or our services, just send an email to info@ividmc.com or contact us by phone at +52 998-287-1700
